Our Value Proposition
Our promises as your Strategic Partner.
We know the art of winning, delighting and satisfying a customer. We invest and put together our best effort as an organization to secure a strong and mutual beneficial long term business relationship with our Partners.
Customer Orientation and Focus
We have the willingness to work as a partner rather than a service provider, giving you the flexibility to do more with less. Our best practices in cross-selling and up-selling have been instrumental in the sales and revenue improvement of our Partners.
Increased Sales and Revenue Opportunities
We enable our partners to unlock their top-line growth by focusing on their core business. We help companies optimize their costs by reducing overhead, transforming fixed costs to variable costs and eliminating capital expenditures.
Lowered Capital and Operational Cost
Our corporate policies and employee engagements ensure proper business conduct, ethics and employee satisfaction. As a result, our attrition is rate is lower than the world’s average.
Organizational Stability
Our processes are aligned to ISMS 27001, steered by our continuous improvement philosophy. We continually invest in our security infrastructures and technologies to protect the interests of our Partners.
Security
Our processes backed by up-to-date technologies are steered by our continuous improvement philosophy. Moreover, we continue to adopt best operating processes and methodologies of our parent company.
Streamlined Processes
Featured Services
What We Offer
Sales and Marketing Support
If your goal is to increase sales and achieve high customer satisfaction levels then Eiger should be your strategic partner. Our t...
IT Support
Integrating digital technology into all areas of your business will fundamentally change how you operate and deliver value to you...
Back Office Support
Completing tasks faster and better doesn't always mean costlier. Partner with Eiger and you'll realize there are better ways and...
Our Clients
Our clients base varies from different industries such as IT Distribution, Legal, Recycling Management & Dispatch, and Food & Retail.
What We've Done So Far
Similar to the values of our parent company, our partners tell us it is our people that make the biggest difference.
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Customer Transactions
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Orders Processed
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Problems Solved
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Cups of Coffee
About Us
Eiger Support Systems Inc. is a Business Process Outsourcing company based in the Philippines. We specialize in providing support functions for Sales, Digital Marketing, and Back Office.
We are proud to be a wholly owned subsidiary of ARLINGTON, a 50+ year old company and one of the largest office machine and supply distributors in the United States.
Eiger was founded in 2015 to support its parent company. After it became successful in performing various services remotely, the opportunity to offer the same services became available to third party clients.
Learn more about our Services